.Charged along with reassuring real estate investors that the business's cafe are actually still hugely preferred in the U.S., Niccol also must contend with baristas and hardcore Starbucks consumers that say they really want lots of changes.Baristas fuss concerning what they say are severe understaffing and poor income and perks, as well as their lack of ability to simply outlaw vigorous consumers from Starbucks outlets. Zealous clients desire continually really good coffee.Shares of the company were actually down about 5% in premarket trading.On Tuesday, after Starbucks reported a 6% fall in fourth-quarter same-store purchases in the U.S. and also drew its own earnings direction for the coming fiscal year, Niccol stated baristas require to be supported to deliver "awesome service" to customers." To prosper, our experts need to have to take care of staffing in our shops, clear away bottlenecks, and also simplify traits for our baristas," he stated in a video recording statement.Liv Ryan, a barista and union planner at a Starbucks in Long Island New York, New york city, mentioned that Niccol should place "an end to short staffing.".